Shipping & Returns
We ship Mon-Fri only. Decor items are typically shipped same day for orders placed prior to 10:00am Eastern Time. These deadlines are not guaranteed, as we do sometimes get inundated with large numbers of orders. Otherwise, they will go out next day. Orders placed Sunday and Monday typically ship Tuesday* We ship USPS Priority. When you place an order, the system will estimate the shipping cost based on weight, size, and shipping options you choose.
Priority Mail: Typically arrives in 1-3 days. However, USPS does NOT guarantee this, and can take much longer during the pandemic and especially the busy holiday season. Your package is insured in case of damage or if your package is lost, but delivery time is not guaranteed. Once your package is received by USPS, it is out of our hands. You will receive a tracking number via email where you can track your package. If you have any issues with delivery, you will need to contact USPS to log a missing package claim. Feel free to contact us for any additional information needed to submit the claim. (This is not uncommon during the busy Holiday season.)
We do not accept returns, as these items are custom made.